WU Libraries Help
We have attempted to answer below the most Frequently Asked Questions about what is in the Libraries' website, how to find information, and general information about using the WU Libraries. We welcome your suggestions for adding other FAQs to this list; please send them to library.webmaster@wumail.wustl.edu or via this online suggestion box.
If the information here doesn't answer your question, please Ask Us!
| Borrowing Books | Catalog | General Information | Internet and E-mail |
| Library Software | Library Website | Locating Items Off Campus | Other Materials |
| Passwords and Privacy | Research | Where can I find... |
- I'm a WU student. What do I have to do to check out books?
- I'm not a student at WU. Can I still use the library?Can I check out books?
- I'm an alumnus/alumna of Washington University; can I checkout books?
- What borrowing privileges are available for people outside Washington University?
- I received a notice that an item I checked out is now overdue. What do I do?
- Which items can I renew?
- Can I renew my items over the phone, or on-line?
- Where/how do I find an item that's on reserve?
- Can I have books delivered from one library to another, so I can pick them up?
- How do I request a hold or recall, or ask a reference question?
- What is in the Library Catalog?
- How do I use the Library Catalog?
- How do I get to the catalogs of other libraries, like the Medical Library catalog?
- I have a call number, what does it mean and where do I find the item?
- What does "status" mean in the online catalog?
- How do I print from the Catalog?
- Why does the Catalog go back to the search screen after a while?
- Can I connect to the Library Catalog and the Libraries website from my home computer?
- Can I make a link from my webpage to a record in the web Catalog?
- What is the Olin Library? What subjects/collections does it house?
- What/where are the WU Libraries besides Olin?
- What are your hours?
- Do you have any tours or classes that will give me a general overview of the library and its many services and resources?
- Can I bring food and drink into the library?
- Does the library have any computers with Internet access?
- Where can I check my e-mail?
- How can I get to my email?
- Does the library have any computers I can use to type my term paper?
- I want to use EndNote to organize my citations. Can I get some help at the Library?
- What is the Libraries website and what's in it?
- What is the difference between this website and the World Wide Web?
- How do I find something I know is in the website but I don't know where?
- I want to search Google or Yahoo. Are they in the website?
- How can I get back to the Libraries homepage?
- How do I make a comment or suggestion about the Libraries website?
- How do I set up my web browser to use the proxy server?
- I can't configure my web browser; is there another way to access resources from off-campus?
- What is MOBIUS?
- What is the difference between the Library Catalog and the MOBIUS catalog?
- How do I request a book from a MOBIUS Library?
- The Catalog indicates that the title I want is located at the West Campus Library. Where's that?
- How do I get an item from West Campus, and how long will it take to arrive at Olin Library?
- The library doesn't have this book/article. Can I get it on Interlibrary Loan?
- How do I connect to ILLiad?
- Where are your periodicals?
- Where can I find college catalogs?
- Do you have any tax forms?
- Where can I find a list of DVDs Olin has?
- What PINs or passwords do I need to use the Library?
- Is my library record private? Can anyone see it, besides me?
- Does the Library have a privacy policy?
- What kind of help does a reference librarian provide, and which librarian should I consult?
- Which index/abstract should I use to do my research?
- What are Databases?
- What are Subject Guides?
- Can I get the full text of articles online?
- How do I find journal articles in the Libraries?
- What databases and journals are available via the proxy server?
- What are Find it! and Get it!, and how do I use them?
- What is ERes?
- a fax machine?
- a mailbox?
- the photocopiers and do they take change?
- a typewriter?
- a Notary Public?
- the libraries and where can I park?
- the lost and found?
- a good place in the library to study? Where can we study in a group?