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Electronic Journals: Report Problems

If you have problems accessing an electronic journal from the Libraries' website, please first check Known problems to see if the problem has already been reported. If it has not, please use the form below to report the problem. Thanks!

Problem reports can be anonymous; all personal data is optional. If an address is supplied a personal response will be sent.

Choose Submit Message to send, or choose Clear Form to clear the form.


What electronic journal are you having problems accessing? Please include the title, what page you are accessing it from, whether you are on-campus or off-campus, and what is happening:


The following is optional:

Please supply as much information as you wish; if you provide an address you will receive a personal response.

Your name:
Your Washington University affiliation:
Your e-mail address: Your campus box:

Your regular mail address:
Number and Street:
City, State: Zip Code:
Your telephone number:

Please check one:

Send me a copy of my problem report now. (Requires your e-mail address entered above)
I do not need a copy of my problem report.